Author(s): Suzanne & Conrad Potts

Business & Technology

This book will restore your confidence and help you to be more assertive and command more respect at work. It will enable you to:

- Be valued for who you are

- Ask for what you are entitled to

- Say 'no' when you have the right to do so

- Have your opinions and ideas heard and respected

- Stand up for yourself

- Handle difficult situations calmly and successfully

It also provides a step-by-step guide to how to deal with some of the most common situations that you are likely to face during your working life - including asking for a pay rise!¬